Contact

Do you have any questions or requests?

Our service team is there for you from Monday to Friday from 9 a.m. to 5 p.m.
You can reach us in the support chat until 8 p.m.

If you have any questions about your order, you can contact us at:
+49 40 270750450

Do you need product advice? Our professional service will be happy to advise you.

If you have any questions about our products, you can contact us at:
+49 40 270750400

e-mail

Or you can contact us by e-mail at:
info@jinbei-deutschland.de

Service from 9 a.m. to 4 p.m.

If you have any questions about your order, please call us or write to us using our contact form.

Order by 4 p.m.

Order our products by 4 p.m. on weekdays and we'll put them on the road the next day.

Free shipping

From an order value of 100 euros within germany you´ll get free shipping. Except bulky items.

Product advice

Are you unsure which product is right for you? Or do you have a question about a specific product? Our professional service will be happy to advise you.

Get advice now!

Pay with Klarna

Klarna is one of the world's leading payment providers and a licensed bank that is fundamentally changing the payment experience for buyers and merchants.

About Klarna

Delivery to packing station

Not at home when your Jinbei order arrives? With us you can also have your package delivered to a DHL Packstation.

How does this work?