Refund policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (RCP Handels-GmbH & Co. KG, In de Tarpen 42, 22848 Norderstedt, Germany, info@jinbei-deutschland.de, phone:+49 40 270750 450) by means of a clear declaration (e.g. E.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have) without delay and no later than twenty days to repay from the date on which the notification was received about your cancellation of this contract with us. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us (RCP Handels-GmbH & Co. KG, In de Tarpen 42, 22848 Norderstedt, Germany) immediately from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day cancellation period has expired.

Returns within Germany are free. In the case of returns from abroad, you bear the direct costs of the return. The costs of the corresponding shipping service provider apply. If you would like to return the items yourself, you will bear the direct costs of returning the goods. Of course, you can always contact our service center for returns. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. You are also welcome to contact our service center at any time for returns. You can reach our service team on +49 40 270750450.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

- To RCP Handels-GmbH & Co. KG, In de Tarpen 42, 22848 Norderstedt, Germany, info@jinbei-deutschland.de

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only when notified on paper)

- date

(*) Delete where inapplicable.

Cancellation policy created with the Trusted Shops legal writer in cooperation with Wilde Beuger Solmecke Rechtsanwälte .