right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
To exercise your right of cancellation, you must send us (RCP Handels-GmbH & Co. KG, In de Tarpen 42, 22848 Norderstedt, Germany, firstname.lastname@example.org, phone:+49 40 270750 450) a clear statement (e.g B. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within twenty days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us (RCP Handels-GmbH & Co. KG, In de Tarpen 42, 22848 Norderstedt, Germany) immediately from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the cancellation period of fourteen days has expired.
Returns within Germany are free of charge if you register them through our service center. You can contact our service center at any time. You can reach our service team on 00800/78772368. Bulky goods are excluded from our bearing of costs. For returns from abroad, you bear the direct costs of the return. The costs of the corresponding shipping service provider apply. If you want to return the items yourself, you bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample cancellation form
(If you want to revoke the contract, please fill out this form and send it back.)
– To RCP Handels-GmbH & Co. KG, In de Tarpen 42, 22848 Norderstedt, Germany, email@example.com
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is made on paper)
(*) Delete where not applicable.
Instructions for revocation created with the Trusted Shops legal copywriter in cooperation with Wilde Beuger Solmecke Rechtsanwälte .