The statutory warranty rights apply.
The statutory warranty applies to almost all products purchased from Jinbei-Germany, except for consumables and wear parts, which may also be worn out during the warranty period due to proper use. Also excluded are our flashes and LED lights, these will be sent for repair to our service center in case of a defect. Consumables, such as flash tubes, are also excluded from the warranty. The warranty period is two years from the delivery of the goods (for batteries, the Warranty period 6 months).
You are obliged to examine the goods immediately and with the necessary care for quality and quantity deviations and to notify us of any obvious defects in text form (e.g. email) within 7 days of receiving the goods; timely dispatch is sufficient to meet the deadline. This also applies to later discovered hidden defects from the time of discovery. In case of violation of the inspection and notification obligation, the assertion of warranty claims is excluded.
If an error occurs and is reported to us before the warranty period expires, RCP Handels-GmbH & Co. KG will, at its discretion, either
- repair the defect free of charge using new or refurbished replacement parts
- replace the product with a product that is at least equally powerful, which is either new or made from new or refurbished parts
- refund the purchase price of the product.
RCP Handels-GmbH & Co. KG may require the customer to replace defective parts with new or repaired parts that the user can install themselves and which RCP Handels-GmbH & Co. KG provides in fulfillment of its warranty obligation. Replaced products or parts, including those that can be installed by the user themselves and were installed in accordance with the instructions provided by RCP Handels-GmbH & Co. KG, are subject to the remaining warranty for the original product, but at least a warranty of ninety (90) days, starting from the day of the exchange or repair. When a product or part is replaced, the end user becomes the owner of the newly supplied part, while RCP Handels-GmbH & Co. KG becomes the owner of the replaced part. Parts that RCP Handels-GmbH & Co. KG provides in fulfillment of this warranty must be installed in the product for which the warranty is claimed. If the purchase price of a product is refunded, the corresponding product must be returned to RCP Handels-GmbH & Co. KG and becomes the property of RCP Handels-GmbH & Co. KG. Limitation of liability: This warranty applies only to hardware products manufactured by or for RCP Handels-GmbH & Co. KG that are marked with the brand, name, or logo of Jinbei. This warranty does not apply to other hardware or software products, even if they are packaged or sold together with RCP Handels-GmbH & Co. KG. Other manufacturers, distributors, or retailers may provide their own warranty to the end user. However, RCP Handels-GmbH & Co. KG provides its products, to the extent permitted by law, as is. Software provided by RCP Handels-GmbH & Co. KG (especially system software) is not covered by this warranty. RCP Handels-GmbH & Co. KG assumes no responsibility for damages resulting from non-compliance with the respective operating instructions. This warranty does not include:
- Damage caused by the use of products not supplied by RCP Handels-GmbH & Co. KG,
- damages caused by accident, improper use, negligence, flood, fire, earthquake, or other external causes,
- damages resulting from the use of the product outside the permitted or intended use described by RCP Handels-GmbH & Co. KG,
- damages caused by maintenance and repair carried out by a service provider that neither represents RCP Handels-GmbH & Co. KG nor is an authorized RCP Handels-GmbH & Co. KG service center,
- Products or parts that have been modified without the written consent of RCP Handels-GmbH & Co. KG in such a way that the functionality or performance has been significantly changed,
- Consumables such as batteries, provided that the damage was not caused by a material or manufacturing defect,
- Products where the Jinbei serial number has been removed or altered,
- Consumables and wear parts, such as flash tubes, which may also wear out during the warranty period due to proper use.
To the extent legally permissible, this warranty and the claims described above are exclusive and replace all other warranty claims and conditions, whether oral or written, whether based on statutory provisions, expressly stated, or implied. Dealers, representatives, and employees of RCP Handels-GmbH & Co. KG are not authorized to change, extend, or supplement this warranty in any way. Unless provided for in this warranty statement and to the extent legally permissible, RCP Handels-GmbH & Co. KG excludes all liability for direct and indirect damages as well as consequential damages that may arise for any reason from the breach of a warranty or condition, including in particular loss of use, loss of revenue, loss of actual or anticipated profits (including profits from contracts), loss of proceeds, loss of expected savings, loss of business, loss of business opportunities, loss of goodwill, loss of reputation, loss, damage, or corruption of data, and any other indirect damages and consequential damages, however they may arise, including the replacement of equipment and property, the costs of replacement, programming, and recovery of programs and data stored on or used with RCP Handels-GmbH & Co. KG products, and the breach of confidentiality of data stored on the product. The preceding limitation does not apply to death and personal injury. RCP Handels-GmbH & Co. KG expressly does not claim that it will be able to repair or replace a product under this warranty without any risk to the programs or data; RCP Handels-GmbH & Co. KG cannot be held responsible for such data or program loss. Consumer protection laws: To the extent that consumers are protected by consumer protection laws or regulations in the country of purchase, or, if different, in their country of residence, this warranty applies in addition to such rights and claims under consumer protection laws and regulations.