The prices displayed in the online shop do not include shipping costs for packaging and postage. The shipping costs for a delivery are calculated dynamically during the ordering process and displayed in the shopping cart overview before ordering.
The goods will be delivered via shipping to the delivery address provided by you.
Overview of shipping costs
|EN||to 99.99 €||DHL: 5.98 €||
DPD: 9.98 €
|from 100 €||DHL: free of charge||
DPD: free of charge
|Express (Mon-Fri)||DHL: 19.98 €||-|
|AT||to 99.99 €||DHL: 5.98 €||DPD: 9.98 €||Free - Except for bulky items: 20.00 €|
|from 100 €||DHL: free of charge||DPD: free of charge|
|BE, NL, LU||to 99.99 €||DHL: 6.99 €||DPD: 15.00 €||Own return shipping|
|from 100 €||DHL: free||DPD: free of charge|
|IT||DHL: 15.99 €||DPD: 20.00 €||Own return shipping|
|IE||DHL: 14.99 €||-||Own return shipping|
|I.T||DHL: 8.00 €||DPD: 20.00 €||Own return shipping|
|DK, FR||DHL: 8.00 €||DPD: 15.00 €||Own return shipping|
|BG, EE, FI, HR, HU, LV, LI, LT, MT, PL, PT, RO, SE, SK, SI||DHL: 19.99 €||-||Own return shipping|
Please note: Deliveries to Packstations are only possible for DHL shipments up to 60x35x35 cm. Shipments via DPD, GLS, UPS and bulky items can therefore be sent not be delivered to packing stations.
When delivered to Germany Items that can be delivered with DHL Standard will reach you within approx. 2-4 working days.
When delivered to Austria Items that can be delivered with DHL Standard will reach you within approx. 2-5 working days.
When delivered to the remaining European countries Items that can be delivered with DHL Standard will reach you within approx. 2-6 working days.
When delivered with DHL Express, deliverable items will be with you within approx. 1-2 working days. Delivery only takes place Monday to Friday. Express delivery can only be guaranteed if the order is received by 12 p.m. (Monday to Thursday). Delivery within Germany is guaranteed to reach you on the next working day (except Saturday) for orders placed by 12 p.m.
Bulky goods shipping via DPD
For bulky goods delivery, deliverable items will be with you within 1-3 working days. Please note that if you return bulky items, you may incur significant additional costs. If you would like to receive exact prices for returns in advance, please contact us via email@example.com.
Please note that bulky goods shipments cannot be delivered to a Packstation via DPD.
Delivery to PACKSTATION
Notification via email/SMS or via push notification in your DHL app about shipment receipt. Suitable for shipments up to 60x35x35 cm. Larger shipments will be redirected to a nearby branch. Shipments up to a maximum of 31.5 kg can be placed in the packing station.
Please note that deliveries to packing stations are only possible for DHL shipments up to 60x35x35 cm. Shipments with DPD, GLS, UPS and bulky items cannot therefore be delivered to packing stations.
Find out how delivery to a packing station works here.
Click & Collect
If you choose to deliver with Click & Collect, you will be informed by email as soon as your order is ready for collection from us in Norderstedt. This usually takes 2-4 working days. When picking up your order, please bring the confirmation email we sent with you. Due to the current situation, it is necessary to wear a mouth/nose protection when picking up.
In de Tarpen 42
A notice: We are not in the Expeditors driveway.
Please note that collection via Click & Collect is only possible during our opening hours (Monday-Friday from 8:00 a.m. to 6:00 p.m.).
The deadline for delivery begins five days after the payment order has been issued to the transferring credit institution if payment is made in advance, and on the day after the contract is concluded for all other payment methods. The delivery period ends at the end of the last day of the period. If the last day of the deadline falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, such a day will be replaced by the next working day.